FBP - TRAINING

AN OVERIEW OF OUR SEMINARS

• PROFESSIONAL SELLING SKILLS
• STRATEGIC SELLING
• NEW ROLES IN SALES
• COACHING QUALIFICATION
• PRESENTATION TECHNIQUES
• CHANGE MANAGEMENT
• CUSTOMER-RELATIONSHIP MANAGEMENT
• SUCCSSESFUL LEADERSHIP
• SITUATIONAL MANAGEMENT
• SERVICE-ORIENTED BEHAVIOUR
• CUSTOMER FOCUSED ACTION
• CUSTOMER- AND SERVICE-ORIENTED (TELEPHONE) BEHAVIOUR
• TELESALES AND TELEMARKETING
• NEW METHODS IN COMMUNICATION
• PROFESSIONAL INTERVIEWING SKILLS
• SELF ORGANISATION AND TIME MANAGEMENT
• SALES FORCE MANAGEMENT
• KEY ACCOUNT MANAGEMENT
• TRAIN THE TRAINER

Your company and employees receive through our co-operation and seminars concrete tools that can be immediately put into practice to further increase customer focus and company performance.

Central to our seminars are the values openness, credibility, partnership and competence.  Your people can only benefit from assimilating these values, giving their performance a decided advantage over their competitors.

If your seminar wish is not included in the above overview, we are happy to design a “custom- tailored” seminar according to your specific requirements.

Take us at our word!

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